Virtual SIP Server.

• Virtual linux server running on quad core Intel Xeon CPU, 1 dedicated public IP address.
• Asterisk PBX and a2billing software with CWU trunks and our wholesale rate decks preconfigured (please keep in mind that the rates are out of date and are provided as an example only).
• Disk space to host your web site.
• Full root ssh (Winscp) access to the server to upload your files and backup the server data.

Frequently asked questions.

• Q. I'm a complete idiot in VoIP, can I use your VPS service?
• A. No, you need an IQ of at least 100 to use our VPS service.


• Q. I want to use your virtual server service, how do I get started?
• A. Open an account with us, add funds to cover server setup and monthly price and contact us with VPS installation request, let us know your account number and the desired server location (Canada or France). When VPS is installed, we provide you with server IP address and access information. Configure VoIP account settings on our web site:
  • CALLERID: set to blank
  • HOST: Your VPS IP address
  You are ready to go. The remaining funds on your account will be used for our call termination service. The monthly payment $15 will be charged to your callwithus account on 1st of each month, if your account balance is low and you will not top up it till the end of month, the server will be reclaimed. The first monthly payment is prorated, if you ordered a server on 20th, the monthly charge for the current month will be $5.


• Q. How much RAM and HDD space are provided?
• A. VPS has 1GB RAM and 50GB HDD space.


• Q. How many simultaneous calls VPS can hadle?
• A. VPS can handle about 40 concurrent calls. The number of simultaneous calls is limited by the available memory.


• Q. Which Linux version the VPS is running on?
• A. Centos 6.3.


• Q. Which version of asterisk and asterisk2billing are preinstalled?
• A. Asterisk 11.2.1 and a2billing 2.0.1. You can upgrade/downgrade the installed software as you wish.


• Q. Where the server is located?
• A. We offer virtual servers in 2 locations - in Canada (the server is located in the same datacenter as www.callwithus.com) and in France.


• Q. Can I use other call termination providers?
• A. Yes, you can use as many call termination providers as you wish and do LCR over them.


• Q. In which format should I create provider's rate deck to upload to the system?
• A. We recommend the following format:
  dialprefix;destinationname;sellrate;initblock;billingblock;buyrate;buyinitblock;buyincrement
  With this data you will get accurate calculation of your expenses and profit. Buyrate field must present in the file, server does LCR based on buyrate. You can use excel or openoffice to prepare the rate deck and save as csv file with semicolon as fields delimiter. Initblock and billingblock values are in seconds. When upload the deck make sure you specified a correct fields order. Here is an example of csv file:

  91;india;0.075;60;60;0.0600;1;1
  9111;india-new delhi;0.034375;60;60;0.0275;1;1
  919;india cellular;0.02875;60;60;0.0230;1;1
  92;pakistan;0.13;60;60;0.1050;1;1
  923;pakistan cellular;0.13;60;60;0.1050;1;1
  



• Q. Where on the server are the website files located?
• A. /var/www/html.


• Q. Can my customers sign up to my service online, or I have to add customers manually?
• A. Yes, customers can sign up to your service online, the sign up URL is /customer/signup.php. Contact us to set server's FQDN hostname and/or reverse IP address resolution (you have to setup forward IP resolution first).



• Q. Which level of the VPS support do you provide?
• A. We provide a VPS with pre-installed VoIP software and we provide support for VPS hardware and limited support for VPS operation system. We do not provide the software support.